Help center

Start with a free site survey and needs assessment: we recommend a layout and lighting plan, a style direction and a rough schedule. Design comes next, and construction or deployment last.

Yes. The visual design can be delivered on its own, or you can take design plus construction. Construction is prefabricated: components are made in the factory, and on-site work is assembly and tuning.

Visual design takes 7-15 working days depending on area and scope. Software and plugins are deployed remotely, usually within the week. All-in-one hardware is scheduled per configuration list, with on-site installation and training.

Yes. Software and plugins are deployed and supported remotely. Visual design and hardware can be delivered outside our city; coverage and scheduling are confirmed per project.

Modern Minimal, Tech Future, Light Luxury, Guochao and Fresh Natural. We recommend based on your category and brand; a fully custom design is also available.

No. Scenes are assembled from standard modules, so a new season or theme means swapping modules, not rebuilding. Paired with the virtual studio software, physical sets can also layer with virtual scenes.

Yes. Lighting is designed in layers (key, fill, top and ambient) with adjustable brightness and colour temperature plus one-tap presets. Sound uses multi-channel capture and output with acoustic treatment to control reverb and noise floor.

Prefabrication moves most work to the factory, so on-site work is mostly assembly and tuning with far less dust and noise. We plan the schedule during the survey to minimise disruption.

Our deployments use an i5-14600KF with an RTX 3070. If you are unsure about your current PC we can assess it together; specs scale with scene complexity.

Douyin, Kuaishou, WeChat Channels, Taobao Live and other major platforms; one stream can go to several at once, onboarded platform by platform.

No. Danmaku aggregation, scripted auto-replies and remote control all run on the operator side; hosts stream as usual, and a human can take over at any time.

No. Spatial sensors track the host in real time with true depth, and every camera keeps a background matching its own angle.

We recommend a configuration from your category and the software you use; we can also assess your existing equipment list so you do not overbuy.

On-site installation and resident training are available; coverage and scheduling are confirmed per project. Day-to-day issues are handled remotely.

The streaming environment is pre-installed and tuned at the factory. The first on-site visit completes integration with cameras, lighting and streaming.

Every unit passes a burn-in test before shipping, and cooling and throttling behaviour are designed for 24/7 streaming.

Yes. Visual design, software and hardware all include operator training. Software and plugins come with an FAQ handbook, plus ongoing remote support.

Remote support is the default, with on-site visits arranged per project when needed. Software and plugins update from the cloud - no reinstall.

Hardware warranty and response times are agreed in the contract rather than fixed here; scope and timing are settled item by item before signing.

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